Accessibility Statement

Adaptive Mobility
Location: 4/10 Hospital Road, Emerald QLD 4720

At Adaptive Mobility, we are committed to ensuring that everyone - regardless of ability - can access our products, services, and information with dignity and ease.

1. Our Commitment

We aim to provide an inclusive environment, both in-store and online, where people with diverse mobility, sensory, and cognitive needs feel supported. We continually work to improve accessibility in line with best practices and customer feedback.

2. In-Store Accessibility

Our Emerald showroom is designed to be accessible to all:

Step-free entry and wide doorways
Accessible customer parking directly outside
Open showroom layout for wheelchair and scooter access
Seating available for rest and consultation
Trained staff ready to assist with physical access or communication needs

If you require specific assistance when visiting, please contact us ahead of time and we’ll do our best to accommodate.

3. Website Accessibility

We strive to ensure our website is usable by as many people as possible, including those who use assistive technologies. Our website aims to:

Use clear, easy-to-read fonts and contrast
Be navigable via keyboard and screen readers
Include alternative text for images
Be responsive on all devices (desktop, tablet, mobile)

If you encounter any accessibility barriers on our site, we welcome your feedback so we can improve.

4. Continuous Improvement

We understand that accessibility is an ongoing process. We regularly review our practices and welcome input from customers, carers, and support professionals to make our services better for everyone.

5. Contact Us

If you experience any difficulty accessing our services or have suggestions for improvement, please reach out:

Adaptive Mobility
4/10 Hospital Road, Emerald QLD 4720
Phone: 0418 997 932
Email: adaptivemobilityequipment@outlook.com

We’re here to help - your comfort, dignity, and independence matter to us.